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All of our items are usually shipped within 24-48 hours after payment has been received. In the unlikely event that there is any delay in dispatch you will be notified by e-mail.
All items are sent securely by Royal Mail Recorded Delivery. The delivery charge is £3.50 per order. Please see below the breakdown of delivery charges,
For all orders above £100 deliver is free of charge.
Once payment has been received your items will be loving packed and dispatched within 24-48 hours. In the unlikely event that there is any delay you will be notified immediately by e-mail giving you a timescale. We do our best to get your items to you as quickly as possible but please be patient as there may be a slight delay at customs if you are an international customer.
For all items delivered to a UK postal address. All packages are sent Royal Mail Tracked to ensure that you receive your items quickly and safely.
Sent Royal Mail Tracked. Usually received in 2 -3 days
All orders over £100 are sent tracked and recorded by Royal Mail Free of Charge.
For all customer's outside of the UK
This is the standard international delivery fee to most of the world. Further details can be found at the checkout.
All orders over £100 are sent tracked and recorded by Royal Mail Free of Charge.
If you change your mind and no longer want your products you can cancel your order within 14 calendar days of receiving your items. In all cases of returns please follow the below simple steps
Please return your item(s) to us within 30 days of identifying the fault and remember to contact us via the 'contact us' section before your return your item(s).
Please do not use any items after a fault has been identified or we may not be able to provide a refund.
Once returned you will be entitled to a full refund which will not include the cost of the return postage. We are not able to refund or exchange items that appear to have been used, opened, or are not in original condition. If you want these returned to you, we may request that you cover the delivery cost.